Welcome to our Food and Grocery Store platform. By accessing or using our website, mobile application, or services, you agree to comply with and be bound by these Terms and Conditions.
You must be at least 18 years old or using the platform under the supervision of a parent or legal guardian.
We provide grocery items, food products, household essentials, and related services. All products are subject to availability.
All prices are displayed in INR and include applicable taxes unless stated otherwise.
Prices may change without prior notice.
Payments can be made through UPI, debit card, credit card, net banking, wallets, or cash on delivery (if available).
Orders are confirmed only after successful payment or order verification.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
Delivery timelines are estimated and may vary depending on location and availability.
Customers must provide accurate delivery details.
Failed deliveries due to incorrect addresses may result in additional charges.
Perishable items such as fruits, vegetables, dairy products, and frozen foods may not be eligible for return unless damaged or expired.
Refunds will be processed within 5–7 business days after approval.
Customers must report damaged or incorrect items within 24 hours of delivery.
Users agree:
Not to misuse the platform.
Not to provide false information.
Not to engage in fraudulent activities.
Users are responsible for maintaining the confidentiality of their account credentials. Any activity performed using the account will be considered the responsibility of the account holder.
Promotional offers may be subject to additional terms.
Offers cannot be exchanged for cash.
We reserve the right to withdraw or modify offers at any time.
All content including logos, text, images, graphics, and software belongs to the company and may not be copied or reused without permission.
Users must not:
Attempt to hack or disrupt the platform.
Upload harmful software or viruses.
Use the platform for unlawful purposes.
We are not responsible for:
Delays caused by third-party delivery services.
Temporary website downtime.
Losses resulting from misuse of the platform.
Customer data will be handled according to our Privacy Policy. Personal information will not be shared without consent except as required by law.
We reserve the right to suspend or terminate user accounts that violate these Terms and Conditions.
These Terms and Conditions shall be governed by the laws of India.
For support or queries, contact:
Email: support@example.com
Phone: +91-XXXXXXXXXX
By using our platform, you agree to these Terms and Conditions.
