Last updated: 26 May 2026

Thank you for using our services. This Refund Policy explains the conditions under which refunds may be provided for orders, subscriptions, or payments made through our platform.

1. General Refund Policy

Refunds are processed only in eligible cases and according to the terms mentioned below. By placing an order or making a payment, you agree to this Refund Policy.

2. Eligible Refund Cases

You may be eligible for a refund if:

• The order was canceled before processing or delivery.
• A payment was deducted multiple times for the same order.
• The product or service was not delivered due to technical issues.
• You received a damaged, defective, or incorrect item.
• The service purchased was unavailable after payment.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

• Change of mind after successful delivery.
• Incorrect information provided by the customer.
• Delay caused by third-party delivery partners.
• Digital products or services already accessed or used.
• Violation of platform terms and conditions.

4. Refund Request Process

To request a refund, users must contact our support team with:

• Order ID or transaction details
• Reason for the refund request
• Relevant screenshots or proof (if applicable)

Refund requests must be submitted within 7 days of the order or transaction date.

5. Refund Processing Time

Approved refunds are generally processed within:

• 5–7 business days for UPI and wallets
• 7–14 business days for bank transfers and cards

The actual time may vary depending on the payment provider or bank.

6. Cancellation Policy

Orders may be canceled before confirmation or shipment. Once the order is processed or shipped, cancellation may not be possible.

7. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

• Email: support@example.com
• Phone: +91-XXXXXXXXXX