Privacy policy

Privacy Policy

1. Introduction

Welcome to our Food and Grocery Store platform. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, and services.

2. Information We Collect

We may collect the following information:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Payment Details

Non-Personal Information

  • Device Information

  • Browser Type

  • IP Address

  • App Usage Data

  • Cookies and Analytics Data

3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Improve our services and user experience

  • Send order updates and promotional offers

  • Prevent fraud and unauthorized activities

4. Sharing of Information

We do not sell your personal information. However, we may share data with:

  • Delivery partners

  • Payment gateways

  • Service providers helping operate the platform

  • Government authorities when required by law

5. Data Security

We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure.

6. Cookies Policy

Our website and app may use cookies to:

  • Improve user experience

  • Remember login sessions

  • Analyze traffic and performance

Users can disable cookies through browser settings.

7. Payment Information

Payments are processed through secure third-party payment providers. We do not store complete card or banking details on our servers.

8. User Rights

Users have the right to:

  • Access their personal data

  • Request correction of incorrect data

  • Request account deletion

  • Opt out of marketing communications

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for children under 18 years of age.

11. Data Retention

We retain user information only for as long as necessary to provide services and comply with legal obligations.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

13. Contact Information

For privacy-related questions, contact:


By using our platform, you agree to this Privacy Pol